Terms of service

Terms of Service

Welcome to Barn Beard.

By visiting our website or purchasing from Barn Beard, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

Overview

Barn Beard provides practical goat-yard and barn products for customers who care for goats and other animals.

By accessing our website or purchasing from us, you agree to use our website and products responsibly and in accordance with these Terms.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this site.

You may not use our products or website for any illegal or unauthorized purpose.

You may not attempt to interfere with, damage, or misuse our website, checkout, payment system, or store operations.

Product Information

We do our best to provide accurate product descriptions, photos, pricing, dimensions, and availability.

However, we cannot guarantee that all website information will always be completely error-free, current, or complete.

Product colors, appearance, and packaging may vary slightly due to photography, screen settings, supplier updates, or manufacturing differences.

Barn Beard products are intended for practical barn, goat-yard, and animal-care use. Customers are responsible for choosing whether a product is appropriate for their animals, setup, and environment.

Product Use and Safety

Barn Beard products should be installed and used responsibly.

For any mountable product, including goat scratchers, customers are responsible for:

Installing the product securely
Using appropriate hardware and mounting surfaces
Checking the product before first use
Inspecting regularly for loosening, damage, wear, or sharp edges
Placing products away from anything that could snag collars, horns, fencing, or animals
Supervising animals as needed

Barn Beard is not responsible for damage, injury, or loss caused by improper installation, misuse, failure to inspect, animal behavior, weather exposure, or unsafe placement.

Animals can be unpredictable, and customers are responsible for monitoring their own animals and property.

Orders

When you place an order, you agree that all information provided is accurate and complete.

We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to:

Incorrect pricing
Product availability issues
Suspected fraud
Incorrect customer information
Shipping address concerns
Website or checkout errors

If your order is canceled after payment has been processed, we will issue a refund to the original payment method.

Pricing and Availability

Prices are listed in U.S. dollars unless otherwise stated.

Prices and product availability may change at any time without notice.

We reserve the right to modify, discontinue, or limit products at any time.

We are not responsible for typographical errors, pricing errors, or incorrect availability shown on the website.

Shipping

Barn Beard offers:

Free shipping always
Orders mailed from the USA
1–3 day processing
2–5 day estimated delivery
30-day free returns on eligible items

Shipping times are estimates and may vary due to carrier delays, weather, holidays, address issues, or events outside of our control.

Please review our Shipping Policy for more details.

Returns and Refunds

Eligible items may be returned within 30 days according to our Return & Refund Policy.

Items that have been installed, used by animals, damaged after delivery, modified, or exposed to outdoor/barn conditions may not be eligible for return.

Please review our Return & Refund Policy before installing or using your product.

Cancellations

If you need to cancel an order, please contact us as soon as possible at:

support@barnbeard.com

We cannot guarantee cancellation once an order has begun processing or has shipped.

Payment

All payments must be completed through the payment methods available at checkout.

By placing an order, you represent that you are authorized to use the selected payment method.

Barn Beard does not store full payment card details.

Third-Party Services

Our website may use third-party services such as Shopify, payment processors, shipping carriers, analytics tools, and other service providers.

These third parties may have their own terms, privacy policies, and practices.

Barn Beard is not responsible for third-party websites, services, delays, outages, or errors outside of our control.

Reviews and Testimonials

Reviews, testimonials, and product feedback may be displayed on our website or marketing materials.

Third-party reviews shown on our website may come from customers or reviewers who used the same physical product sold by Barn Beard.

We do not guarantee that every customer or animal will have the same experience.

Intellectual Property

All website content, including text, branding, logos, graphics, product descriptions, photos, layouts, and design elements, belongs to Barn Beard or is used with permission.

You may not copy, reproduce, distribute, modify, or use our website content without written permission.

Limitation of Liability

To the fullest extent permitted by law, Barn Beard is not liable for any direct, indirect, incidental, consequential, or special damages related to:

Use or misuse of our products
Improper installation
Animal injury or behavior
Property damage
Shipping delays
Website errors
Third-party service issues
Inability to use our website or products

Your use of our website and products is at your own risk.

No Guarantee of Results

Barn Beard products are designed to support natural scratching, grooming, enrichment, and barn-yard comfort.

However, we cannot guarantee that every goat or animal will use or respond to a product in the same way.

Animal behavior varies.

Indemnification

You agree to hold Barn Beard harmless from any claims, damages, losses, liabilities, costs, or expenses resulting from your misuse of our website, violation of these Terms, improper product installation, or improper product use.